The questions we get asked most.

Quartz is an engineered stone — essentially a blend of resin or polymer adhesive with fragments of granite, marble, other natural stones, ceramic, glass and so on. Quartz does not stand up to heat as well as granite, which is a 100% natural stone. Granite, however, needs very simple annual maintenance: applying a sealant, which the customer can do themselves. It also comes in a smaller range of colours than quartz and Dekton, which both offer a wide palette. Dekton is also an engineered stone, but its manufacturing process differs from quartz, giving it greater strength and heat resistance. It requires no maintenance at all.

About 25.5 inches.

About 36 inches.

A successful countertop installation starts with the measurements, and they are included in every one of our projects. Once a date is agreed, a certified technician comes and measures your countertops with a laser.

Count on roughly 7 to 10 days for the measurement appointment and about 12 to 14 days for the installation, provided the material you chose is not out of stock.

Its quality. Its thickness. The work that went into designing the slab. The colour. The product line. The type of finish.

No, but depending on your region we have representatives on the road who can come and show you samples right at your home — at no cost and with no obligation — to help you picture the colour options and match them with your existing floors, furniture, cabinets and backsplash.

Unfortunately we cannot negotiate the price of the materials. We can, however, suggest lower-cost equivalents of equally good quality.

In terms of cost, the gap between the two thicknesses is small. 2 cm works out to ¾ of an inch and 3 cm to 1¼ inches. Sometimes the choice of thickness is a technical matter, depending on your cabinet boxes or the height of your backsplash. It can also simply be a question of look.

No. We only handle sales, measurements, production, installation and after-sales follow-up, and only for our own customers.

Most people buy their sink separately, but if you would like to buy your sink from us at the same time as the countertop, you can. Simply pick a sink on our supplier Bristol's website (https://bristolsinks.com/) and let us know which one you chose so we can add it to your quote. We sell them at the price shown on their site.

First, take a look at the products in our sale section. Second, 2 cm thickness is somewhat less expensive. And finally, the least expensive colours are the ones with the least patterning.

It is important to know that you should not use harsh chemicals or abrasive sponges to clean the countertops. In short, clean with water and a mild pH-neutral soap such as dish soap. It is always best to wipe up spills while they are still wet. For the most stubborn stains you can sparingly use Bar Keepers Friend cream or Vim Oxy-gel — for stains only, not for daily cleaning.

No, not necessarily. White seams can certainly change colour over time depending on how the countertops are maintained, but that is not always the case.

Everything related to the installation is covered for 1 year, and depending on the material, the countertops themselves are covered for anywhere between 20 years and a lifetime.

The quote covers the material, the measurements, the fabrication of the countertops, delivery and installation. For an additional fee, removal of your existing quartz, granite, Dekton or laminate countertops can be included.

Yes — just let us know when you request your quote.

You can receive your quote within 24h to 48h. We cannot guarantee that turnaround during peak periods and holidays.

Black quartz is more prone to scratches and marks, whereas granite and Dekton don't have that problem.

Yes. We work with brands that carry these certifications, such as Silestone and Caesarstone, as well as other lesser-known brands.